Mac issues

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Mac issues

Troubleshooting Apple Mail can at first seem like a difficult process, but Apple provides some built-in troubleshooting tools that can help you get your Mail application up and running quickly. While the troubleshooting tools can take care of many of the Mail issues you may run into, there are other Mail-related problems that the built-in troubleshooting tools won't be able to diagnose.

That's why when you're having trouble with Apple Mail, you should check out our Apple Mail Troubleshooting guides, which cover both the problems that are easy to fix and the ones that may need a bit more effort. Apple Mail is very straightforward to set up and use. Apple provides convenient guides that step you through the process for creating accounts.

Apple also provides a few troubleshooting guides designed to help you when something isn't working.

mac issues

The three main assistants for diagnosing problems are the Activity window, the Connection Doctor, and Mail logs. Learning how to use each of these troubleshooting aids can help you quickly resolve Mail issues. You've just dashed off a reply to an important email message. When you hit the 'Send' button, you discover that it's dimmed, which means you can't send your message.

Mail was working fine yesterday; what went wrong? This guide will show you the problems that can cause Mail's Send button to be unavailable, and then help you fix the issues, so you can get back to sending that important email. Transferring your Apple Mail to another Mac may not seem like much of a troubleshooting-related issue, but the process includes steps to repair your Mac's keychain, which can fix forgotten passwords.

It also includes the steps for rebuilding an Apple Mail mailbox, which can fix problems with incorrect message counts or messages that won't display. Perhaps you've also noticed that Mail is no longer able to add events and invitations to your Calendar program. It appears this may be a bug in how Mail transverses an alias to a cloud storage or syncing service.

While Mail will work just fine with iCloud and its services, if you've decided to use Google DriveDropbox, or other cloud-based services, then you may run into this problem. Junk mail seems to plague just about every mail account I've ever created.

It seems within a day of using a new mail account, the spammers will find the email address, and gleefully add it to their mailing list. Of course, once you're on one spammer's mailing list, you're soon on everyone else's.

That's why I like Mail's built-in system for dealing with junk mail. Mail's junk mail filters work pretty well out of the box, but you can get much better spam recognition with just a few tweaks to the settings, and a bit of encouragement by telling the junk mail system which messages are correctly identified as spam and which ones aren't. Spending a little bit of time with the junk mail filter can really make using Mail a better experience.

They include syncing browser bookmarks, syncing login credentials, and an iCloud-based email system. Instead, you can use your Mac's Mail app and send and receive iCloud mail just like any other email account you may have.

Even better, setup is easy. Mail already knows most of the settings an iCloud mail account needs, so you won't need to search for obscure server names to get iCloud mail up and running. Apple Mail is popular and easy to set up and use, but one place that seems to invite trouble is setting up and using Apple Mail rules to automate the Mail app. With properly configured Mail rules, you can have Mail sort your email messages, putting important messages in a must-answer-right-away mailbox.

Likewise, messages from friends can be grouped together, and messages from annoying vendors you need to keep in contact with, but whose sales pitches you'd rather deal with on your schedule and not theirs, can be placed in an "I'll get around to it someday" mailbox.

Getting Apple Mail rules working correctly can really help your use of Apple Mail. Apple Macs iPad. Tweet Share Email. And it's a great guide to actually moving your email, should you ever need to do so.After you restart your Mac, if the problem persists, go to Step 2 to uninstall Norton using RemoveSymantecMacFiles tool and reinstall it.

RemoveSymantecMacFiles removes all the folders that are created by Norton installers and any files within those folders including any that you have created. Download the RemoveSymantecMacFiles. Click the Finder icon in the Dock to be in the Finder. To run this tool, you must be logged in to your Mac with an Administrator account with a non-blank password.

Troubleshooting Tips for Mac Startup Problems

If you see a prompt that the tool is from an unidentified developer, click Open to continue. In the Terminal window, type your administrator password, and then press return. If you want to quit RemoveSymantecMacFiles without removing any files, type 2. When the RemoveSymantecMacFiles tool finishes removing the Symantec files, in the Terminal window, type yand press return to restart your Mac. Sign In to Norton.

If you are not signed in to Norton already, you are prompted to sign in. Type in your email address and password for Norton, and click Sign In. In the Get Started window, click Download Norton. To know more, click Learn More in the prompt window.

When you see a prompt, type your administrator account password, and then click Install Helper. During installation on macOS Click Allow to continue. If you have multiple software installed on your Mac that requires authentication, then select Symantecand click OK. In the Installation Successful window, click Restart. Browse for solutionssearch the Norton Communityor Contact Us.

Did you get your Norton product from xfinity? The solution made it easy for me to handle my issue. Yes No. This was not my issue The steps were hard to follow The solution did not work Other.Like any computer, a Mac is prone to serious problems over the course of its life.

A wide variety of things can go horribly, horribly wrong.

mac issues

From a complete failure to start to that terrifying kernel panic screen, here's how to troubleshoot and hopefully fix what's plaguing your Mac. For the most part, the problems you run into on a Mac are pretty universal across all versions of OS X, but we'll stick to the most modern operating systems here: Lion and Mountain Lion most of these tips should also work with Snow Leopard though. If you're still covered by Apple's warranty or AppleCare, the easiest solution is to walk into the Apple Store and have them fix everything for free.

If you don't want to waste time or you're not covered anymore, you can do a lot of the troubleshooting yourself.

mac issues

When you turn on your computer and get a grey or blue screen or it gets stuck at the Apple logo that never loads OS X, it's a pretty good cause for concern. This can happen for a number of reasons, so it's one of the most frustrating things that can happen to a Mac, and troubleshooting it is no easy task. So, let's break it down into a few steps you can take to figure out what's going on. One of the main causes of a grey or blue screen on startup is incompatible hardware connected to the machine.

This might be a printer, an external hard drive, or even a USB hub. So, disconnect everything except the mouse and keyboard, and restart your computer. If your Mac starts this way, then it's an issue with one of those peripherals. You have to trial-and-error your way through to figure out which one, so connect them back into your computer one by one, and restart. If one of them causes your computer to hang on the grey screen again, you've found your issue.

Fix problems opening Norton for Mac

If you figure out the problematic peripheral, it's time to do a little research. Head to the manufacturer's web site and see if others are reporting the same problem.

You might be able to fix it with a software update or a firmware update to the device. If no devices are causing problems, and your Mac still won't boot, then it's time to dig a little deeper. Safe boot makes your Mac boot up with the minimum amount of drivers needed to make it work, and it checks your hard disk in the process it might take a bit longer to boot up.

Do do this, start up your computer while holding down the Shift key until the Apple logo passes. If your Mac starts up with the safe boot, go ahead and restart the computer again and see if it boots up normally as odd as it sounds this fixes the problem a surprising amount of the time.

If not, it's time to give the hard drive a closer look. If you still can't boot up OS X normally, it's time to run Disk Utility and check out your hard drive:. In a lot of cases, running Disk Utility will catch problems with startup issues. Sometimes a single file with the wrong permissions can cause the whole system to collapse, or if something's not in the right place it won't boot.MacOS Catalina brings plenty of new features and apps to get excited about, but as with all software updates, you can expect some bumps along the way.

The first step of your Catalina journey on an existing Mac is to get the operating system installed. If the error relates to the installation cannot continuing, one possible culprit could be low disk space.

You may even try logging in and out of your App Store or iCloud account if you encounter further problems. Once the file has been downloaded, it should prompt you to perform the update.

If you own an iPad in addition to your Mac, one of the best features of Catalina is being able to use your tablet as a secondary display. Dubbed Sidecar, this is great for multitaskers and illustrators, as it adds additional screen real estate for you to accomplish more things. And even though Catalina works on older Mac systems, Sidecar, as a feature, requires more modern hardware. If you own an older iPad or an older Mac, not all hope is lost.

Third-party apps, like Duet Display, have provided similar function to Sidecar long before Apple launched its native support in Catalina, and more enterprising Mac users can also follow a Reddit guide on getting Sidecar to work on older Mac hardware.

The first step is to open the settings in the upper right corner of your screen, and then launch the Bluetooth preferences menu.

Similarly, a few users who have updated to Catalina also found that their mouse no longer works.

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To accomplish this, you may have to find a wired USB mouse to use temporarily. After the files have been deleted, reboot your Mac, and you should be able to regain control of your cursor. With Catalina, Apple giveth and Apple taketh away. Though Catalina introduces Mac users to a whole new world of iOS apps that are ported to work on the Mac — including native Apple solutions like the News app — older apps will no longer work on Catalina.

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If you frequently use older bit apps, like 1Password 2. Even older versions of Adobe stand-alone applications are in trouble. With its latest Mac operating system, Apple ended support for all bit apps, which means a good number of antivirus apps will no longer work as well. There are some apps that will no longer work with Catalina, but fortunately, many of these are older titles with suitable bit replacements already available.

If you need to use those applications right away, the only option is to downgrade back to Mojave.

Mac Support

Like on an iPhone, when you open a newly downloaded app, Catalina may launch a popup asking you to grant permission to that app to access specific files or folders. That sluggishness could be attributed to Catalina fetching app updates in the background and trying to update libraries and files.The Steam application is required to play all games purchased through Steam, as well as retail games registered to Steam.

Just dragging the Steam program to the Trash will not fully uninstall Steam. The additional steps below are required. Warning: The following instructions will describe how to remove Steam and, optionally, all your games from this computer. If you complete all the steps and decide to reinstall Steam later, you will need your account name and password to reinstall your games. If you're removing all Steam data from your computer: delete the entire Steam folder.

With these files deleted, you can reinstall Steam if you are troubleshooting a problem. All rights reserved. All trademarks are property of their respective owners in the US and other countries. Privacy Policy.

Steam Subscriber Agreement. Steam Support. Can I remove and reinstall Steam to troubleshoot an issue without losing my games?

20 common Mac OS X problems solved

How can I completely remove Steam from my Mac? Steam is required The Steam application is required to play all games purchased through Steam, as well as retail games registered to Steam. Problem with Steam? Help Me With My Issue. Community Help Post or search in Steam Discussions for an answer to your question. Visit Steam Discussions.Joinsubscribers and get a daily digest of news, geek trivia, and our feature articles. If you run into any issues with Bluetooth in macOS, you can follow these steps to troubleshoot them.

Before you head to the Apple Store or start thinking about replacements, follow some of these more common troubleshooting steps first. Many times, the most basic steps can resolve a Bluetooth connectivity issue.

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To check, head to the Bluetooth settings menu. This is also a good time to check the battery level on your device, too. If you see the Bluetooth icon in your menu bar, you can also use that to connect or reconnect your Bluetooth device. Each paired device has an entry in the Bluetooth menu on the menu bar. If none of the previous steps work, you can try removing the troublesome Bluetooth device from your Mac completely before you consider more drastic steps.

After the device is removed, you can attempt to re-pair it. Rather than perform this action for each device, you can do it on all connected Apple devices in the Bluetooth debug menu. From the Debug options, you can also remove all Bluetooth devices from the Bluetooth configuration or reset the macOS Bluetooth module entirely.

Again, to do this, the Bluetooth icon must be visible on the menu bar. You can also reset the Bluetooth module entirely from the Debug menu. This will wipe the Bluetooth configuration, reset the Bluetooth hardware, and disconnect any connected Bluetooth devices.

mac issues

After the process completes, restart your Mac and reconnect your devices. If you use a Bluetooth keyboard or mouse, be sure to reconnect these before you restart your Mac.

The steps above should help you resolve many common issues. It can help you narrow down potential conflicts or issues with your Bluetooth hardware or devices.

To access the log, use Spotlight. You can also click the Search icon in the menu bar to launch Spotlight. Comments 0. The Best Tech Newsletter Anywhere.

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Eazy Mac - Problems (Official Video)

Windows Mac iPhone Android. Smarthome Office Security Linux. The Best Tech Newsletter Anywhere Joinsubscribers and get a daily digest of news, geek trivia, and our feature articles. Skip to content. How-To Geek is where you turn when you want experts to explain technology. Since we launched inour articles have been read more than 1 billion times. Want to know more?This can happen as easily as a computer suddenly shutting off on you and no longer booting, or when you attach an external hard drive containing all of your files, only to find it will not mount and cannot be repaired.

When you start a new job or join a new group, club, service, or other organization, you may be given an e-mail account to use with that service. You then may set this account up in Mail so you can access it quickly from your iOS and Mac OS devices, in addition to any Web client your provider may use.

However, if you are terminated or otherwise leave your organization then access to new e-mail may be restricted and you will no longer be able to receive new messages. If you have any Mac that you would like to manage remotely, then you can enable Screen Sharing or Remote Management in the Sharing system preferences. However, if these become disabled or if you keep them disabled by default, then you will not be able to access your system.

Nevertheless, if you have Remote Login enabled and can establish an SSH connection, then you can take a few steps to re-enable Screen Sharing. However, if you have used several Time Machine drives over time, you may find OS X suddenly showing Notification Center warnings that there have been no backups for a given number of days.

Whenever this happens, first choose the default option in this window to ignore the issue, and then try relaunching your program. Every now and then you may wish to display something from your iPhone or iPad on your Mac.

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This may be during a presentation, or just for kicks, but if you have content on your phone and while you can always use various sharing services to send content to people or even to your Mac for displaying, another very quick approach can be done if you simply have an available lightning cable. When a file is opened by a program, a filesystem lock is placed that prevents it from being accessed by another program.

The file is then technically closed so it may be accessed elsewhere. Happy April Fools day! Keeping your computer running at the speeds it ran at when you bought it may seem like a futile task, and often people just accept the fact that their computers will eventually become laggy and pause.

This means unless your Mac is over 5 years old and is missing capability required by the software you run, then it should perform reasonably similar to when you purchased it.


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